How do I return?
- Email us at [email protected] with your order number and reason for return/exchange.
- Once your request is approved, our team will provide you shipping guidelines.
What items are returnable?
- Within 30 days from the date of purchase
- Bag contains at least 90% of the product
- In the original packaging
What items are non-refundable?
- All products are refundable
The item I received is damaged!?
If the purchased product is damaged in the mail, reach out to us within 7 days of the delivered date and we will replace your damaged item free of charge.
Can the items be exchanged?
We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.
What are the refund options?
The following refund options are supported. Zelle, Venmo, PayPal, Credit or Debit Card
How do I ship back the items?
For instructions on how to ship the returned products, refer to the email received after placing the return request.
How soon will I get my refund?
Once your returned item is received and inspected, you will be notified via an email. Your refund will be processed within 1 business day of our team receiving your return.
