Shipping Details

Enjoy Secure Shipping

Botanical Remedies LLC is dedicated to serving you with a speedy delivery of your Kratom orders to all of our U.S. customers.

When you order Kratom from Botanical Remedies LLC, your order will be shipped on the same day if placed before 1 pm EST (10 am PST). Our hours of operation are Monday through Friday 9 am-5 pm, EST. Please note that we are closed on holidays.

When you purchase Kratom from us, we will keep you up-to-date on your shipment with email updates. Orders are mailed via USPS services, with Priority and Priority Mail Express being the most common shipping methods used. Once shipped, your package will arrive within 2 to 3 days priority mail, not including Sundays and holidays, given that there are so unforeseen delays caused by USPS.

We may not be able to ship to your city or state; please check your local regulations if you have difficulty placing your order.

We are unable to ship to these five states where kratom is considered a Schedule 1 drug.


There are also a handful of counties or cities within states where kratom is considered legal that has banned the supplement. These include, but may not be limited to:

Denver, Colorado
Sarasota, Florida
San Diego, California
Jerseyville and Alton, Illinois
Columbus and Union County, Mississippi

Priority Mail Express

When you order Kratom from us, you have the option of having your package shipped out for next day delivery via Priority Mail Express, which typically arrives within 1 to 2 days depending on your location. Please note that additional shipping rates apply for Priority Mail Express deliveries.

Secure Shipping

  • All orders are packaged and heat-sealed and envelopes are sealed with adhesive strips so that our customers can tell if their order has been tampered with.
  • For your convenience, Botanical Remedies LLC packages are securely labeled.
  • We ship our product in airtight, resealable packaging to preserve freshness.


Once your order is shipped, you will receive an email that contains your USPS tracking information. Please always be sure to check your spam folder if you cannot locate this email in your inbox. If your tracking information has not updated for 48 hours, please feel free to contact us and we will be happy to help in any way we can. But, please be aware that we do not have any other information on the whereabouts of your package. 

Our Customers Come First

At Botanical Remedies LLC, we do everything we can to go above and beyond to earn our customers’ loyalty. We want to make sure that when you order Kratom from us, you have a superior experience. If you have any questions about our shipping policies that we have not addressed here, please email us at and we’ll respond as quickly as possible. 

This product is NOT used to treat, cure. or mitigate any disease, illness, ailment, and/or condition. Please see the FDA alert 54-15. We make no representations as to intended use or suitability for use. This product contains chemicals known to the state of California to cause cancer, birth defects, or other reproductive harm. Specifically, nickel, arsenic, and lead. For more information please visit

United States Postal Service (USPS)

Domestic USPS shipping methods are either…
• First Class 3-5 business days.
• Priority 2-3 business days.
• Priority Express 1-2 business days.

USPS will deliver your package by 8 pm on the day it is estimated for delivery. does not guarantee delivery by a specific time of day. USPS Priority Express usually delivers the next day (Excluding Sundays and holidays) but is NOT a guarantee overnight option, you may very well receive your package in 2 business days.

* All orders must be placed by the cut off time of 1 PM EST M-F for orders to arrive as described. Botanical Remedies LLC does not ship orders on Sunday *

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Disclaimer: CBD: The statements made regarding our CBD products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. We assume no responsibility for the improper use of our products. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act require this notice. Our products are guaranteed to contain less than or equal to 0.3% THC as demonstrated on the COA (Certificate of Analysis) found on each product page on our site We cannot ship to NY or LA. We only ship 0% THC to Kansas.
- Kratom: Our products are not for use by or sale to persons under the age of 18 and 21 where applicable. Kratom is banned in the following areas: ALABAMA, ARKANSAS, INDIANA, RHODE ISLAND, VERMONT, CONCORDIA PARISH LA, and WISCONSIN. SARASOTA COUNTY, UNION COUNTY, MALHEUR COUNTY, DENVER CO, SAN DIEGO CA, CITY OF OCEANSIDE CA, JERSEYVILLE IL, ALTON IL, EDWARDSVILLE IL, FRANKLIN LA, RAPIDES LA, AND SEVERAL COUNTIES IN MISSISSIPPI. We do not ship internationally. ID verification is required for the following states: Florida, Tennessee, Virginia, West Virginia. Kratom is NOT used to treat, cure, or mitigate any disease, illness, ailment, and/or condition. Please consult your doctor before consuming any new products.

WAAVE Compliance